We are an independent comparison service / authorized partner and are NOT affiliated with any official networks.

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Privacy Policy

Effective Date: July 2026

The Mobile Switch Hub website is owned and operated by Mobile Switch Hub, which is the data controller of your personal data. We have adopted this Privacy Policy to explain how we process the information collected by Mobile Switch Hub and the reasons why we collect certain personal data about you. Please read this Privacy Policy carefully before using the Mobile Switch Hub website.

We are committed to protecting your personal data and guaranteeing its confidentiality and security.

1. Personal Information We Collect: When you visit Mobile Switch Hub, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Furthermore, if you use our callback features or submit a form, we may collect the personal data you voluntarily provide to us (including your Name, Phone Number, Email Address, and City of Residence) to fulfill your request for telecom comparison and switching services. Please note: We do not collect or process any financial or payment information on this platform.

2. Why Do We Process Your Data? Our top priority is customer data security. We process only minimal user data—strictly what is necessary to maintain the website and assist you with your telecom needs.

  • Device Information is used to identify potential cases of abuse and establish statistical data regarding website usage.

  • Provided Personal Data (such as your phone number) is used exclusively to contact you back (via phone call or email) as requested, providing you with relevant information regarding UK mobile and broadband deals.

You can visit the website anonymously. However, if you wish to request a callback or use specific contact features, you must provide the requested contact details. If you choose not to, we will not be able to assist you with direct telecom comparisons.

3. Your Rights (UK GDPR & European Residents): If you are a resident of the United Kingdom or the European Economic Area (EEA), your data is protected under the UK GDPR and relevant data protection laws. You have the following rights:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure (Right to be forgotten).

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise any of these rights, please contact us through the information provided below. We process your information to fulfill service requests you initiate (e.g., requesting a callback for a network switch) or to pursue our legitimate business interests.

4. Independence and Links to Other Websites: Mobile Switch Hub is an independent UK telecom comparison platform and is not directly affiliated with networks such as O2, Vodafone, EE, or others unless explicitly stated. Our website may contain links to external telecom providers or third parties. Please be aware that we are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy statements of any external site you visit.

5. Information Security: We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards. However, please be aware that no data transmission over the Internet or a wireless network can be guaranteed as 100% secure.

6. Legal Disclosure: We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

7. Contact Information: If you would like to contact us to understand more about this Policy, or if you have any questions regarding your individual rights and your Personal Information, please send an email to: contact@mobileswitchhub.co.uk